Refund policy
Return & Refund Policy
At Zombie Slayer Coffee, we take pride in delivering premium coffee and merchandise. Because our products are fulfilled by third-party partners, please review the following policy carefully.
Coffee Products (Fulfilled by Dripshipper) All coffee orders are roasted and shipped fresh to order. Due to the perishable nature of coffee, we do not accept returns. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at zslayercoffee@gmail.com with a photo of the issue and we will make it right.
Apparel & Merchandise (Fulfilled by Printful) All apparel and merchandise is made to order. We do not accept returns or exchanges for sizing issues, so please review sizing charts carefully before ordering. However, if your item arrives damaged, defective, or incorrectly printed, contact us within 30 days of delivery and we will arrange a free replacement or refund at no cost to you.
Non-Returnable Items
- Opened or used coffee products
- Items damaged due to misuse
- Final sale items
How to Request a Refund Email us at zslayercoffee@gmail.com with your order number and photos of the issue. We'll respond within 2 business days.